COVID-19 Update: May 20, 2020

Important Notice to Patients and Referring Doctors

Effective March 18, 2020, Kingsway Oral and Maxillofacial Surgery has instituted measures in order to further protect the health and safety of patients, staff, families and the community at large from the ongoing impact of COVID-19.

As of May 14, 2020, Kingsway Oral and Maxillofacial Surgery has returned to full surgical services, as oral healthcare services was included in Stage 1 of Alberta’s Relaunch Strategy.

We will continue to provide the highest level of care to ensure the safety of both patients and staff. We remain dedicated to providing care in the safest environment and with the highest level of sterility.

You will notice on arrival to our Surgical Centre that a strict and stringent screening process is in place to further assure the protection of patients and staff.  Our protocols include comprehensive telephone pre-screening for all patients and escorts, comprehensive in-person screening for all staff, visitors, patients, and escorts upon arrival, which include temperature checks, hand sanitizing, and issuing masks.  You will also be required to review and sign the Covid-19 Pandemic Emergency and Urgent Dental Treatment Consent Form.  We recommend that escorts refrain from entering our facility if not required, as we want to further assure the protection of patients and staff.  We will contact your escort with detailed instructions on when and where to pick you up from.    

We have modified our waiting room to ensure physical distancing, augmented and rigid cleaning of waiting areas, reception, examination and treatment rooms and the highest level of appropriate PPE is provided for all of our treatment staff.

As this community pandemic remains fluid, we will continue to provide updates on any changes to our clinic status or process as circumstances evolve. Please visit Alberta Health Services for additional information on what you can do to protect yourself and others.

Please rest assured that the safety of everyone is our greatest concern. We appreciate your ongoing loyalty and trust in our practice, and we wish you and your family the best of health and safety at this time.

If you should have any questions or concerns please contact us at Edmonton Office Phone Number 780-454-6565.